Versand

Shipping Policy

Processing & Production Time All of our products are made to order, which means they are specifically produced for you after your purchase. Please allow 2 to 5 business days for production before your order ships.

Shipping Times Since we partner with Gelato to produce and ship our items locally from facilities around the world, delivery times vary based on the production location and your shipping address.

• Portugal & Europe: Typically 3 to 7 business days.

• International: Typically 5 to 12 business days.

Please note that these are estimates and not guarantees. We are not responsible for delays caused by shipping carriers, customs processing, or other factors outside our control. However, we strive to work with the best partners to ensure your order arrives as quickly as possible.

Shipping Costs Shipping costs are calculated at checkout based on the weight of your order and the delivery destination. You will see the total shipping cost before you finalize your purchase.

Customs and Import Duties Please be aware that orders shipped outside of the European Union may be subject to import duties, taxes, and fees, which are determined by the destination country's customs authority. These charges are the responsibility of the recipient.

Tracking your Order Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.

Sustainability Note We partner with local production facilities worldwide to reduce shipping times and our environmental footprint, ensuring that your product travels the shortest distance possible to reach you.

Questions? If you have any questions regarding your shipment, please contact us at nobushes@gmail.com.